Privacy Policy – Text Message Program
At Megamix Expo (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring transparency in how we handle your personal information. This Message Program Privacy Policy outlines how we collect, use, and safeguard your information when you participate in our Megamix Expo Message Program (the “Program”).
Consent to Participate
By checking the opt-in box and providing your phone number on our website forms, chat widget, or registration forms, you expressly consent to receive recurring automated text messages (SMS/MMS) from Megamix Expo at the phone number you provided. Your consent is not a condition of purchase, and you may withdraw your consent at any time by following the opt-out instructions provided in the messages.
The opt-in checkbox on our forms states: “I agree to receive event updates and promotional SMS messages from Megamix Expo at the number provided. Msg frequency varies. Msg & data rates may apply. Reply HELP for help. Reply STOP to opt-out. View our Privacy Policy and Terms of Service.”
Information We Collect
When you enroll in the Program, we collect the following information:
- Your mobile phone number
- Date and time of your opt-in
- The specific form or method used for opt-in
- Your opt-in confirmation and message interactions (e.g., responses to HELP or STOP)
- Any additional information you voluntarily provide during the opt-in process
How We Use Your Information
We use the information collected to:
Send you messages related to the Program, including:
Event updates and reminders
Promotional offers for exhibitors and attendees
Important announcements related to MegaMix Expo events
Networking opportunities
Schedule changes and emergency notifications
Respond to your requests for assistance (e.g., HELP instructions).
Manage your preferences and ensure compliance with your opt-out requests.
Improve the Program and our services.
By providing a telephone number, checking the box, and submitting this form, you consent to being contacted via SMS text message by MegaMix Expo about our services. Message frequency may vary. Message and data rates may apply. You can reply STOP to opt-out of further messaging or HELP for more information. Alternatively, call us at 626-869-2396. See our Privacy Policy and Terms and Conditions.
No personal information, mobile numbers, or messaging consent details will be shared with third parties or affiliates for marketing or promotional purposes.
Message Frequency
Message frequency varies based on your engagement with our events. Typically, you may receive 2-4 messages per month, with increased frequency (up to 6 messages) in the weeks leading up to an event.
Sharing of Information
Your personal information will not be shared, sold, or disclosed to third parties for marketing or promotional purposes. Any sharing of information is strictly limited to:
- Service Providers: We use a third-party SMS messaging service provider. Your phone number and related data are shared with the purpose of delivering SMS messages. These service providers are contractually obligated to protect your information.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Protection of Rights: We may share your information to protect the rights, property, or safety of our company, our users, or others.
Data Retention
We retain your phone number and SMS communication history for up to 24 months after your last interaction with our SMS program. After this period, your information will be securely deleted or anonymized, unless a longer retention period is required by law.
Data Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure.
Opt-Out Instructions
You may opt out of the Program at any time by replying STOP to any message. Upon receiving your STOP request, we will send you a confirmation message with the following text:
“Megamix Expo: You’ve been unsubscribed from our SMS messages. No more messages will be sent. Reply HELP for help or call (626) 869-2396.”
After opting out, you will no longer receive messages from the Program.
HELP Instructions
For assistance with our SMS program, reply HELP to any message you receive from us. You will receive an automated response with the following text:
“Megamix Expo: For customer support, call (626) 869-2396 or email [email protected]. Msg&data rates may apply. Msg frequency varies. Reply STOP to cancel.”
You may also contact us directly at [email protected].
Message and Data Rates
Message and data rates may apply to messages sent and received. The number of messages you receive depends on the frequency of your interactions with us. Please contact your wireless carrier for information about your messaging plan.
Supported Carriers
SMS messages are supported by most major carriers, including AT&T, T-Mobile, Verizon, Sprint, and others. However, we cannot guarantee that all carriers will support our SMS program at all times.
Changes to This Policy
We may update this Message Program Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. Your continued participation in the Program constitutes acceptance of the updated policy.
Relationship to Other Policies
This Message Program Privacy Policy is specific to our text messaging program and is a supplement to our main Privacy Policy, which governs all other aspects of your interaction with Megamix Expo. Please review our main Privacy Policy and Terms of Service for more comprehensive information about our data practices.
Contact Us
If you have questions about this policy or the Program, please contact us at:
Megamix Expo
Email: [email protected].
Phone: +1 (626) 869-2396